Patient Support & Guidance
Frequently Asked Questions
Find answers regarding psychotherapy sessions, Swiss health insurance (Grundversicherung) coverage, confidentiality, and booking process.
Cancellation & Rescheduling
You can cancel or reschedule from your Patient Portal up to 24 hours in advance.
Insurance & Billing
We accept all major Swiss health insurance providers.
Preparing for Your Appointment
Please bring a valid ID and your insurance card to your first appointment.
Prescriptions & Referrals
Submit a prescription request through your Patient Portal and your physician will review it.
Video Consultations
A stable internet connection and a device with a camera and microphone.